Telephone: 0208 519 9914

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

Did you know you can use the NHS App to order repeat medications and access your health record and test results? You can download the app to your smartphone or tablet device.

You can find out more by clicking on the links.

Agreements - Understanding Shared Care Between GPs and Consultants or Private Providers

Here is a summary on what GPs can and cannot do regarding private medical care:   Shared Care Arrangements “Shared care” agreements formally define responsibilities shared between your GP and...

Carers

Waltham Forest Carers Association If you look after a relative, partner, child or friend who couldn’t manage without your support due to illness or disability, then you are a carer....

Complaints policy

We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the Practice Manager by telephone or, if...

Find your NHS Number

Your NHS number is a 10 digit number, like 485 777 3456. It is on any letter you receive from the NHS. You do not need to know your NHS...

Non-NHS services

Some services provided are not covered under our contract with the NHS and therefore attract charges. Examples include the following: To Whom it May Concern Medicals for pre-employment, sports and...

Patient Confidentiality, GDPR & Subject Access Requests

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and...

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your...

Privacy policy (& cookies)

Privacy Please see the documents below for full details of our GDPR policy. How we use your medical records Legal Requirements and Data Sharing Medical Research Screening Programmes Subject Access...

Repeat prescriptions

Please leave your request for a repeat prescription at reception or email your request to nelondonicb.LTSmedicationrequests@nhs.net. You can also request your repeat prescriptions through your online Patient Access or NHS...

Self help

As well as our practice, there are many other local NHS services you can contact for health advice, information or treatment. Before you do, remember that you can treat many...

Sick Certificates (Fit Notes)

If you are off work for 7 days or less, you do not need to give your employer a fit note or other proof of sickness from a medical professional. Your employer...

Summary Care Records

 A Summary Care Record is an electronic record which contains information about the medication you take, any allergies you may suffer from and any reactions to medicines you have had before....

Test results

Since our telephones are very busy in the early morning, we ask you to telephone for test results (eg blood, urine, x-ray) between 10am and 1pm each day. For your...

Updating your details

If you change your address or telephone number, please let our receptionists know by calling or writing to us. If you change your name we need a copy of the...

Date published: 08/10/2014
Date last updated: 13/12/2024