Lime Tree Surgery

0208 519 9914

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

The practice is registered and complies with the Data Protection Act 1998. Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to medical records

Complaints policy

We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the Practice Manager by telephone or, if ... [continue] Complaints policy

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Privacy policy (& cookies)

Privacy Please see the documents below for full details of our GDPR policy. How we use your medical records Legal Requirements and Data Sharing Medical Research Screening Programmes Subject Access ... [continue] Privacy policy (& cookies)

Summary Care Records

 A Summary Care Record is an electronic record which contains information about the medication you take, any allergies you may suffer from and any reactions to medicines you have had before. ... [continue] Summary Care Records

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us. If you move outside the practice area you may need to ... [continue] Updating your details

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour

Are You A Carer?

Carers Direct Click here for Waltham Forest Carers Association Are You a Carer? If you are a Career, please fill out our Career’s Questionnaire – we may be able to ... [continue] Are You A Carer?

Waltham Forest Carers Association

Waltham Forest Carers Association If you look after a relative, partner, child or friend who couldn’t manage without your support due to illness or disability, then you are a carer. ... [continue] Waltham Forest Carers Association

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