Telephone: 0208 519 9914

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Complaints policy

We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the Practice Manager by telephone or, if ... [continue] Complaints policy

GDPR & Subject Access Request

Lime Tree Surgery are taking measures to comply with the new General Data Protection Regulation (“GDPR”, Regulation (EU) 2016/679) which will come into effect on the 25th May 2018. Click here to see our ... [continue] GDPR & Subject Access Request

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Privacy policy (& cookies)

Privacy Please see the documents below for full details of our GDPR policy. How we use your medical records Legal Requirements and Data Sharing Medical Research Screening Programmes Subject Access ... [continue] Privacy policy (& cookies)

Summary Care Records

 A Summary Care Record is an electronic record which contains information about the medication you take, any allergies you may suffer from and any reactions to medicines you have had before. ... [continue] Summary Care Records

Updating your details

If you change your address or telephone number, please let our receptionists know by calling or writing to us. If you change your name we need a copy of the ... [continue] Updating your details

Waltham Forest Carers Association

Waltham Forest Carers Association If you look after a relative, partner, child or friend who couldn’t manage without your support due to illness or disability, then you are a carer. ... [continue] Waltham Forest Carers Association